Organizations invest millions in omnichannel recording strategy implementation and enhancing their customer experience. Most of the organizations analyze contact center calls and already capturing their customer’s digital interactions and conducting analytics. However, on-the-go Face to Face interactions are not yet available- Until Now!
Reveal mobile app is specifically tailored for reps on the go and includes enterprise-grade features such as:
* Start, Pause, Stop Recording
* Adding business data to enrich the conversation information for advanced analysis
* End-to-End audio encryption
* Auto geo-tagging capturing when a new recording start
** Note: For the app to function properly, it requires to purchase the full reveal suite that includes a web interface for search, playback, and analysis. Please contact us for inquiries at [email protected]